DoiT | Trust Center

Everything you need to complete your security review is here. Browse documents, certifications, and compliance details with confidence. Our Trust Center is regularly updated to reflect the latest audit results, and subprocessor disclosures.

Quick links

Website URL

Report a Vulnerability

Quick links

Website URL

Report a Vulnerability

Badges

SOC 2 Type II

ISO 27001

GDPR

CCPA

ICO Registered

EU-US DPF

ISO 27001:2022

Quick Summary

One or more annual third-party audit(s)

Has a formal mobile device management (MDM) program

Annual third-party penetration testing

Has a disaster recovery plan

Subprocessors list available

Has cyber insurance

Will enter into a DPA

Has a bug bounty or vulnerability disclosure program

Deletes customer data on request

Has an API available

Uses a centralized IAM solution (SSO) to manage employee access

Has a status page

Documents & Knowledge Base FAQs

Featured Documents

Subprocessors
14

Subprocessor

Location of Processing

Usage Details

Algolia

United States

The Algolia model provides search as a service, offering web search across a client's site using an externally hosted search engine. Algolia provides their search service via various APIs.The Rest API provides basic features of search, analysis and monitoring.

AWS

United States

Amazon Web Services provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis.

Courier

United States

A comprehensive communication platform used to enhance customer engagement through automated messaging services, allowing users to send emails, SMS, and push notifications efficiently.

FullStory

United States

FullStory is a new kind of platform, designed to help companies answer any question they might have about their digital experience.

Google Cloud

United States

Google Cloud Platform provides infrastructure as a service, platform as a service, and serverless computing environments.

Mixpanel

United States

Mixpanel is a business analytics service company. It tracks user interactions with web and mobile applications and provides tools for targeted communication with them. Its toolset contains in-app A/B tests and user survey forms. Data collected is used to build custom reports and measure user engagement and retention.

OpenAI

United States

OpenAI, founded in December 2015, is a trailblazing artificial intelligence research lab with a mission to ensure that artificial general intelligence (AGI) benefits all of humanity. Combining cutting-edge research and advanced technology development, OpenAI has consistently delivered innovative AI solutions, such as the influential GPT series of language models, which have revolutionized natural language processing and understanding.

Salesforce

United States

Customer relationship management focused on sales, customer service, marketing automation, and analytics.

Segment

United States

Segment is a popular tool that can be used to collect and send data to various places, including, Zendesk, Optimizely, and one of our favorites, Google Analytics. Segment can be a good option for companies that are sending data to several databases and integrating with lots of different marketing tools.

SendGrid

United States

Customer communication platform for transactional and marketing email.

stripe.com

United States

Stripe offers payment processing and anti-fraud tools which DoiT International uses to accept payments from customers, manage subscriptions, and perform transaction reporting. Stripe is certified as a PCI Level 1 Service Provider, which is the most stringent level of certification available in the payments industry.

Twilio

United States

Twilio provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs.

UserVoice

United States

Feedback management platform used for engaging customers and gathering valuable insights. The platform facilitates efficient communication through features such as feedback forums and support ticket systems, helping to prioritize customer needs and enhance their products and services.

Zendesk

United States

Zendesk is a help-desk software provider. It is compliant with SOC 2/3, ISO 27001 and other security regulations. DoiT International uses Zendesk to accept the customer support tickets, manage and automate the technical support services.

Last updated January 14, 2025. .

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Our Philosophy

Confirming your cloud partner has a transparent and robust security posture is table stakes. With this in mind, we are launching a DoiT Trust & Security Center to provide extraordinary transparency to our customers and partners around security and compliance at DoiT.

Vadim Solovey

CEO

Announcements

Jan 24, 2023, 22:05 UTC

Bug Bounty Program

We have long enjoyed a close relationship with the security research community. To honor all the cutting-edge external contributions that help us keep our users safe, we maintain a Vulnerability Reward Program for DoiT-owned web properties.

Read more about this program at https://help.doit-intl.com/docs/vendor-information/bug-bounty-program

What we offer

DoiT Flexsave

With DoiT Flexsave™, get simplified, automated management of public cloud compute spend for optimized cost and agility. Flexsave is available for AWS.

Typical data access: https://help.doit.com/docs/vendor-information/security-and-data-access-policy-for-cloud-management-platform

Certifications: SOC 2 Type 2, GDPR, CCPA, EU-US Data Privacy Framework, ISO 27001:2022, ICO Registered, SOC 3

PerfectScale by DoiT

PerfectScale by DoiT is a Kubernetes optimization and governance platform that continuously and autonomously fine-tunes K8s environments, ensuring optimal resource allocation for improved resilience, stability, and cost efficiency.

Typical data access: https://docs.perfectscale.io/security/ps-agent-rbac-permissions

Certifications: SOC 2 Type 2, GDPR

DoiT Cloud Intelligence™ (DCI)

DoiT is a global technology company delivering DoiT Cloud Intelligence™, the only intent-aware FinOps platform that goes beyond cost optimization to drive reliability, performance, and security-turning endless “good ideas” into real implemented solutions at scale-ensuring teams are 10X more likely to achieve business outcomes than with any other solution.

Typical data access: https://help.doit.com/docs/vendor-information/security-and-data-access-policy-for-cloud-management-platform

Certifications: SOC 2 Type 2, SOC 3, GDPR, EU-US Data Privacy Framework, ISO 27001:2022, CCPA, ICO Registered